Category: Support

How can I tell if I was hacked

Can I Tell if My Facebook Account was Hacked?

Your Facebook account may or may not have been hacked.  If you are not sure, you should immediately change your Facebook password and then scroll through your activity (messages, posts, etc.) to make sure there’s no strange activity on your account.  If you can log in without an issue and everything looks normal, then you may not have been not… Read more →

The Event Strategist

What is an Event Strategist? In our last blog post, we coined the term “virtual mediation”. This describes video companies handling the technical needs of virtual events. The term “event technology” has been surfacing recently as well as “event technologist”, but the latter is a bit misleading. An event technologist is described as an individual who couples the technology companies… Read more →

Multiple Content Blocks Plugin Breaks Sites Upgraded to WordPress 5.0 “Bebo”

WordPress is now currently at version 5.2.4, but when 5.0 came out in December, it was a huge update. It provided a whole new editing experience with a more consistent treatment of design as well as content. It employs a “reusable blocks” model which make new types of content much easier to find and add, all while still maintaining a… Read more →

How We Stopped a Website from Selling Drugs

We got a call from a local business saying they received an email alert from their hosting provider stating that their website was infected by malware.  We immediately performed a malware scan using Gravityscan and found several instances of spam links. Spam links are links inserted into a website with the intent of manipulating search engine result pages (SERPS). The more… Read more →

SCAM ALERT: 9740 Directories

In 2014, a GoDaddy phishing spam started showing up in people’s inboxes stating “Your account contains more than 9740 directories and may pose a potential performance risk to the server.”  It then asks to reduce the number of directories for your account to prevent account deactivation.  It provides a link to click on to resolve the issue.  Today, it appears to come from… Read more →

Making money can sometimes hurt your business

I used to work for Apple.  The relationship they have with their customers is more important to them than anything else.  Apple doesn’t stick their hands in your pockets every moment they can, and for good reason.   Apple turns customers into promoters because their customer service make customers feel that Apple appreciates them and their business. I experienced this one day when… Read more →